It is a norm for every nation to make a law that is expected to protect the interest of its citizens in the course of shopping for goods and services. However, this motion is known as consumer protection.
It guards against exploitation of consumers,reduces the risk of exposure to harm from buying and using a product. It also serves as a platform for consumers to seek redress in the event of exploitation.
The Nigeria consumer protection council act under chapter C25,laws of the Federation of Nigeria 2004, it is an act to provide for the establishment of the consumer protection council and for matters connected therewith.
The council is made up of a chairman,a representative of each state in the Federal Republic of Nigeria and persons representing the ministries of health, commerce, industry, science and technology and petroleum resources.
The function of the council includes the following but are not limited to
1. Provide instant redress to consumers complaints through negotiation, mediation and conciliation.
2. Seek ways and means of eliminating hazardous products from the market and causing offenders to replace such products with appropriate alternatives.
3. Cause an offending company or an individual to report ,compensate or provide relief an safeguards to injured consumers or community from adverse effects of technologies that are inherently harmful.
4. Ensure consumer interest receive due consideration at appropriate forum and provide redress for the exploitation of consumers.
As impeccable as these objectives are, the appraisal of the impact of the act lies in the deliverables.
The ability of the council to record a pass mark in its deliverables rests in its success in combating law offenders.
Case Study
Research has it that newbisco coaster biscuit is in high demand compared to newbisco crackers biscuit.
Two nights ago, i came back from work famished,took a walk into a local store in my neighborhood at okeira, ogba, lagos, nigeria to get newbisco coaster biscuit and a drink.
Unfortunately when i requested for the biscuit the young man told me that i cannot buy newbisco coaster biscuit without buying cracker biscuit, so i asked why and he said bros, that was how they made it compulsory for us at the market, so we have to make it compulsory for our buyers.
Apparently both newbisco crackers and coaster biscuits are manufactured by the same manufacturer.
I think newbisco is exploiting nigerians by coming up with such policy to forcefully sell their products.
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